A Sense of Urgency
Would a national niche for urgent care help overcrowded EDs and primary care practices? Dr. Scott Burger and his partners are banking on it.
 
Order from Chaos
Seeing the aftermath of Hurricane Katrina as a rare opportunity, Ochsner Health did more than serve its community in a time of need—it expanded and improved.
 
Goshen Health System: Finding Camelot
Health Executive Article Wins Prestigious Eddie AwardIn the most unlikely of places, the blueprint for the new American hospital is being drawn.
 
Western Dental Services: Ultimate Patient Experience
Western Dental Services: Ultimate Patient Experience A few strategies make patients of this clinical management and dental HMO company want to go to the dentist.
 
Western Baptist Hospital: Small Town, Big City Medicine
Western Baptist Hospital: Small Town, Big City Medicine Through the support of its community and an organization-wide commitment to excellence, this Western Kentucky hospital has become the best in the region.
 
Truxtun Radiology Medical Group: Bold and Beautiful
Truxtun Radiology Medical GroupThrough cutting edge technology and calculated risks, this radiology company has staked out a place as the leading radiology group in Bakersfield.
 
RBB Architects: Right the First Time
RBB ArchitectsFor every project this master planning and design firm takes on, it does the right thing for patients, clients, and the environment.
 
Community First Health Plans: Putting the Community First
Community First Health PlansA new, strategically placed location has strengthened this organization's already successful outreach program.
 
Angelica Corporation: Guardian Angels
Angelica CorporationThis national launderer’s higher standards for its products and service set it apart in an increasingly commoditized industry.
 
21st Century Oncology: Ahead of its Time
TITLE A commitment to partnerships and staying on top of treatment advances have helped this developer and operator of radiation therapy centers expand into 16 states.
 
Desert Radiologists: Regional Imagination
Desert Radiologists: Regional Imagination Becoming a leaner organization with high-quality equipment and an ample supply of radiologists is how this imaging services provider plans to expand.
 
APS Healthcare: Bright Future
TITLE This company’s clear set of guiding principles is paving its road to success in spite of a challenging economy and uncertain future.
 
Phelps Memorial Hospital Center: Anything but Typical
Phelps Memorial Hospital CenterThis Westchester, NY community hospital’s commitment to service expansion and the patient experience has created strong connections with the population it serves.
 
MediTract: On the Right Track
MediTract: On the Right Track The capabilities of the contract management software solution this company offers is matched only by the high level of service it provides.
 
55th Medical Group: The Transformers
55th Medical Group: The TransformersDespite the challenges of military healthcare in a time of war, this US Air Force medical group has been able to transform its main facility without dismantling services or hurting quality.
 
Sonic Healthcare USA: Under the Umbrella
Sonic Healthcare USA Since 2005, this medical diagnostics company has grown from having no US presence to seven geographic divisions and eight brands through smart acquisitions and top performance.
 
University of Texas Medical Branch at Galveston: Stops for No Storm
University of Texas Medical Branch at Galveston The worst hurricane to hit Texas in a century has only temporarily slowed the growth at this academic health center, one of the largest and oldest west of the Mississippi.
 
St. Luke's Hospital & Health Network: Focused on Care
St. Luke's Hospital & Health Network The challenges of a poor economy and healthcare reform have not distracted the team at this healthcare network from continuing to improve quality of care.
 
StoneGate Senior Care: Building a Strategy
StoneGate Senior Care This senior care company is building new skilled nursing facilities to meet the changing needs of an aging population.
 
Technology: Tools of the Trade
Hospitals are dumping casual meetings with physician groups in favor of using data to better their relationships.
 
Management: Vital Role
For superior patient satisfaction scores, every factor from housekeeping to care coordination must be spot on—and that includes the physician-patient relationship.
 
Legal: On the Move
Attorney Anne Murphy discusses legal compliance and risk reduction strategies for patient transfers and discharges.
 
Technology: Crying Wolf
Patient monitors measure more parameters and are more sensitive than ever. The next step is making alerts more accurate.
 
Management: Making Sense of the Census
Forecasting systems can help hospital directors better predict staffing needs. Here’s how.  
 
Walnut Village: Home Sweet Home
The team at this CCRC supports seniors living active and fulfilling lives through communication and collaboration in developing creative programming and amenities.
 
Poudre Valley Hospital: Prepared for Change
After expanding its organizational footprint and successfully focusing on continuous improvement, this Colorado hospital and its health system are ready to handle anything.
 
Peconic Bay Medical Center: Adapting to Change
This organization responds to the needs of its community by adding more services to address a shift in demographics.
 
Palm Garden of Ocala: Supporting Seniors
There are many ways this long term care facility is improving care for Florida seniors, but it needs support from the state and federal governments to secure adequate funding.
 
Oakwood Healthcare System: Standing Strong
With a sizeable footprint, talented team, and strong financial base, this healthcare system has been able to remain a locally governed entity.
 
MIMA: No Risk, No Glory
The executives and physician leadership at this private practice are able to look ahead through the uncertainty and take action.
 
Memorial Herman Sugar Land Hospital: A Sweet Future
A growing service population indicates a strong future for this community hospital, but a solid culture of transparency and cooperation guarantees it.
 
Home Care of Rochester: Homeward Bound
With more and more healthcare being provided in the home, this Upstate New York home care agency has expanded services while continuing to offer the highest quality.
 
t: Staffing Flexibility

Having the right staff in the right place can save smaller hospitals and ambulatory surgery centers money when staffing an anesthesia department.

 
Nichols, Melburg & Rossetto Architects: Setting the Trends
As healthcare business has become the largest sector within this architectural firm, it has used its diversification and industry expertise to grow.
 
Fresenius Medical Care North America: Structure and Innovation
Through vertical integration and a willingness to take on challenges, this company is leading the dialysis sector through an uncertain future.
 
Qwest: Making a Connection
This telecommunications company is more than ready for the wave of healthcare organizations looking to become better connected.
 
Dose of Reality: Do You Tweet?
Editor-in-chief Jill Rose has sound advice for healthcare executives trying to wrap their brains around social media outlets.
 
Contrarian Edge: Why Staff People Fail
Management guru Clay Sherman wants to know why no one is interested in telling people how to be successful as staff—since only 7% of the workforce occupy leadership positions.
 
Contrarian Edge: Why Leaders Fail
Management guru Clay Sherman outlines four areas that recent research shows are the most likely for leadership failure.