| Cover Story |
| Features |
| Spotlights |
| Health Solutions |
| Columns |
| Dental |
| Home Care |
| Hospice Care |
| Hospitals |
| Hospital Systems |
| Long Term Care |
| Rehabilitation |
| Physician Group |
| Specialized Hosp. |
| University Hosp. |
| Practical Assignment |
| Find out why BU’s healthcare MBA program tripled in size over the last five years—and what’s being taught to the next generation of physician leaders. |
| To the Rescue |
| This unusual organization’s journey to deliver healthcare to its community contains valuable lessons for the federal government. |
| Clear Case |
| Providence Regional Medical Center’s healthy financials and satisfaction scores are proof that a little corporate know-how works wonders in healthcare. |
| Saint Michael’s Medical Center: Stable Condition |
After teetering on the edge of bankruptcy, this medical center has rebounded strongly and is about to begin an ambitious building project. |
| Vitas Innovative Hospice Care: A Better End |
Using an approach to hospice care that includes the family and treats the patient as an individual helps this company grow. |
| Kaweah Delta Healthcare District: Learning and Growing |
A long-term replacement project is just one of the many ongoing goals to improve access and quality in this fast-growing hospital system. |
| Missouri Consolidated Health Care Plan: Time of Transformation |
With healthcare in a period of extensive change, this organization is looking for ways to maximize health savings and create options that provide quality and value. |
| UMass Memorial Health Care: Above and Beyond Community Benefit |
Instead of looking just internally for ways to improve quality and reduce costs, this system is going into the streets. |
| Abaxis: Faster, Cheaper, Better |
This company provides one tool that can help physicians reduce costs and provide better care. |
| Health Outcomes Sciences: A Better Outcome |
This software company developed a solution that allows clinicians to better predict what an individual patient’s risk is, based on clinical data and personal history. |
| Sterling Life Insurance Company: Authentic Value |
These Medicare experts are focused on serving the needs of Medicare beneficiaries, providers, and business owners. |
| Affordable Care: Making the Leap |
Good isn't good enough for the new leader of this fast-growing dental care company. |
| American Health Centers: On the Go |
This mobile imaging service provider is constantly looking for ways to better serve those in its communities. New service lines are just the beginning. |
| Schroer Group: Quality Across Boundaries |
This healthcare company excels when it comes to providing services through its own facilities and to outside facilities. |
| Pacific Dental Services: Love Your Dentist |
This dental business support services organization is growing fast, bringing modern convenience and better service, as well as a more sustainable model, to thousands across the country. |
| Brandon Regional Hospital: Step it Up |
This healthcare provider has worked hard to continuously expand its service offerings over the last three decades. |
| SelectHealth: Coordinated Care |
This health plan adds value for its members and employees through a model of service other plans would do well to emulate. |
| Memorial Hermann Outpatient Imaging: Time for Action |
Whether healthcare reform is passed or not, there are big changes on the way for the imaging industry. |
| Kisco Senior Living: Principled Growth |
For this California-based senior living community company, living by its principles and beliefs is of utmost importance. |
| Technology: True Connections |
| Dr. Charles Jaffe of HL7 talks about what’s needed to deliver better HIT interoperability. |
| Finance: Fully Compliant |
| With the government taking a keen interest in hospitals claiming provider-based status, it pays to know the rules. |
| Finances: Slimming Down |
| Do lean methods lead to lower costs? We’ve got the proof right here. |
| Best Practices: Do Ratings Matter? |
| We look at how the ratings game affects hospitals, what it takes to move up, and whether you should care. |
| Technology: Can Open Source Help Healthcare? |
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It may not be the magic bullet some imagine, but open source could help create standards, leading to a streamlined system with fewer errors. |
| Bastyr University: The Best of of Both Worlds |
| This accredited, internationally recognized pioneer in natural medicine combines multidisciplinary curriculum with leading-edge research and clinical training. |
| Centre for Neuro Skills: A Family Approach |
| What started as an effort to help a family member has grown into an organization that provides the best care possible for people with brain injuries. |
| Covenant Retirement Communities: Committment to Connection |
| Everything this retirement community organization does reflects its Christian mission to provide person-centered benevolent care. |
| Delta Dental of Arizona: Strong Benefits |
| By relying on its sister companies and adjusting to changing markets, this dental insurer managed to have a great year despite the economy. |
| Nanticoke Health Services: FIlling the Gap |
| Peace of mind and broader coverage are just two of the benefits of Nanticoke Health Services’ venture into the outsourced hospitalist model. |
| California Transplant Donor Network: Handling With Care |
| Organ donation can be a tricky process for potential donors and their families, but this nonprofit handles it with a caring and knowledgeable attitude. |
| Elk Regional Health Center: Jewel of the Town |
| Customer satisfaction is the highest it’s ever been at this community hospital in rural Pennsylvania, and it’s all thanks to a gem of a management model. |
| Infinity HealthCare: Born Problem Solvers |
| Rather than following the status quo, this physician-led staffing and management practice looks for new avenues of innovation. |
| The Care Management Company: Complex Care |
| The days of treating one disease at a time are long gone for this New York managed care company. |
| CompleteRx: Holistic Approach |
| This pharmacy management company considers the entire system when working to reduce drug order errors. |
| Dental Services Group: Quality Construction |
| Keeping on top of the production of quality products has this dental services laboratory group primed for growth. |
| Delta Health Alliance: Working Today for a Better Tomorrow |
| Since 2001, this alliance has focused on addressing healthcare gaps in the Mississippi Delta. |
| Dose of Reality: The Naked Hospital |
| Editor-in-chief Jill Rose says hospitals should no longer expect their contracts to remain hidden from public view or their business behaviors to go unnoticed. |
| Dose of Reality: Do You Tweet? |
| Editor-in-chief Jill Rose has sound advice for healthcare executives trying to wrap their brains around social media outlets. |
| Contrarian Edge: Why Staff People Fail |
| Management guru Clay Sherman wants to know why no one is interested in telling people how to be successful as staff—since only 7% of the workforce occupy leadership positions. |