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| A Sense of Urgency |
| Would a national niche for urgent care help overcrowded EDs and primary care practices? Dr. Scott Burger and his partners are banking on it. |
| Order from Chaos |
| Seeing the aftermath of Hurricane Katrina as a rare opportunity, Ochsner Health did more than serve its community in a time of need—it expanded and improved. |
| Goshen Health System: Finding Camelot |
 In the most unlikely of places, the blueprint for the new American hospital is being drawn. |
| Western Dental Services: Ultimate Patient Experience |
A few strategies make patients of this clinical management and dental HMO company want to go to the dentist. |
| Western Baptist Hospital: Small Town, Big City Medicine |
Through the support of its community and an organization-wide commitment to excellence, this Western Kentucky hospital has become the best in the region. |
| Truxtun Radiology Medical Group: Bold and Beautiful |
 Through cutting edge technology and calculated risks, this radiology company has staked out a place as the leading radiology group in Bakersfield. |
| RBB Architects: Right the First Time |
 For every project this master planning and design firm takes on, it does the right thing for patients, clients, and the environment. |
| Community First Health Plans: Putting the Community First |
 A new, strategically placed location has strengthened this organization's already successful outreach program. |
| Angelica Corporation: Guardian Angels |
 This national launderer’s higher standards for its products and service set it apart in an increasingly commoditized industry. |
| 21st Century Oncology: Ahead of its Time |
A commitment to partnerships and staying on top of treatment advances have helped this developer and operator of radiation therapy centers expand into 16 states. |
| Desert Radiologists: Regional Imagination |
Becoming a leaner organization with high-quality equipment and an ample supply of radiologists is how this imaging services provider plans to expand. |
| APS Healthcare: Bright Future |
This company’s clear set of guiding principles is paving its road to success in spite of a challenging economy and uncertain future. |
| Phelps Memorial Hospital Center: Anything but Typical |
 This Westchester, NY community hospital’s commitment to service expansion and the patient experience has created strong connections with the population it serves. |
| MediTract: On the Right Track |
The capabilities of the contract management software solution this company offers is matched only by the high level of service it provides. |
| 55th Medical Group: The Transformers |
 Despite the challenges of military healthcare in a time of war, this US Air Force medical group has been able to transform its main facility without dismantling services or hurting quality. |
| Sonic Healthcare USA: Under the Umbrella |
 Since 2005, this medical diagnostics company has grown from having no US presence to seven geographic divisions and eight brands through smart acquisitions and top performance. |
| University of Texas Medical Branch at Galveston: Stops for No Storm |
 The worst hurricane to hit Texas in a century has only temporarily slowed the growth at this academic health center, one of the largest and oldest west of the Mississippi. |
| St. Luke's Hospital & Health Network: Focused on Care |
The challenges of a poor economy and healthcare reform have not distracted the team at this healthcare network from continuing to improve quality of care. |
| StoneGate Senior Care: Building a Strategy |
 This senior care company is building new skilled nursing facilities to meet the changing needs of an aging population. |
| Technology: Tools of the Trade |
| Hospitals are dumping casual meetings with physician groups in favor of using data to better their relationships. |
| Management: Vital Role |
| For superior patient satisfaction scores, every factor from housekeeping to care coordination must be spot on—and that includes the physician-patient relationship. |
| Legal: On the Move |
| Attorney Anne Murphy discusses legal compliance and risk reduction strategies for patient transfers and discharges. |
| Technology: Crying Wolf |
| Patient monitors measure more parameters and are more sensitive than ever. The next step is making alerts more accurate. |
| Management: Making Sense of the Census |
| Forecasting systems can help hospital directors better predict staffing needs. Here’s how. |
| Walnut Village: Home Sweet Home |
| The team at this CCRC supports seniors living active and fulfilling lives through communication and collaboration in developing creative programming and amenities. |
| Poudre Valley Hospital: Prepared for Change |
| After expanding its organizational footprint and successfully focusing on continuous improvement, this Colorado hospital and its health system are ready to handle anything. |
| Peconic Bay Medical Center: Adapting to Change |
| This organization responds to the needs of its community by adding more services to address a shift in demographics. |
| Palm Garden of Ocala: Supporting Seniors |
| There are many ways this long term care facility is improving care for Florida seniors, but it needs support from the state and federal governments to secure adequate funding. |
| Oakwood Healthcare System: Standing Strong |
| With a sizeable footprint, talented team, and strong financial base, this healthcare system has been able to remain a locally governed entity. |
| MIMA: No Risk, No Glory |
| The executives and physician leadership at this private practice are able to look ahead through the uncertainty and take action. |
| Memorial Herman Sugar Land Hospital: A Sweet Future |
| A growing service population indicates a strong future for this community hospital, but a solid culture of transparency and cooperation guarantees it. |
| Home Care of Rochester: Homeward Bound |
| With more and more healthcare being provided in the home, this Upstate New York home care agency has expanded services while continuing to offer the highest quality. |
| t: Staffing Flexibility |
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Having the right staff in the right place can save smaller hospitals and ambulatory surgery centers money when staffing an anesthesia department. |
| Nichols, Melburg & Rossetto Architects: Setting the Trends |
| As healthcare business has become the largest sector within this architectural firm, it has used its diversification and industry expertise to grow. |
| Fresenius Medical Care North America: Structure and Innovation |
| Through vertical integration and a willingness to take on challenges, this company is leading the dialysis sector through an uncertain future. |
| Qwest: Making a Connection |
| This telecommunications company is more than ready for the wave of healthcare organizations looking to become better connected. |
| Dose of Reality: Do You Tweet? |
| Editor-in-chief Jill Rose has sound advice for healthcare executives trying to wrap their brains around social media outlets. |
| Contrarian Edge: Why Staff People Fail |
| Management guru Clay Sherman wants to know why no one is interested in telling people how to be successful as staff—since only 7% of the workforce occupy leadership positions. |
| Contrarian Edge: Why Leaders Fail |
| Management guru Clay Sherman outlines four areas that recent research shows are the most likely for leadership failure. |
