Bournewood Hospital in Brookline, Mass., recently celebrated its 125th anniversary. In honor of this special occasion, the behavioral healthcare facility received a citation from Massachusetts Gov. Deval Patrick for its contribution to the well-being of the citizens of the Commonwealth. Now, Bournewood is building on its long history of excellence by constructing a new, more modern unit that will allow it to continue to remain on the cutting-edge of providing psychiatric and substance abuse care with a compassion that can be hard to find in today’s managed care environment.

Meeting the Need

“Bournewood offers a full range of inpatient, partial hospital and intensive outpatient psychiatric services for adults and adolescents, as well as a dual diagnosis program, on our 12-acre Brookline site,” explains Nasir A. Khan, M.D., chairman and CEO of Bournewood. This comprehensive continuum of care allows patients to access the level of services they need when they need it, and then move seamlessly within the system as they progress in their recovery. Bournewood also runs a second partial hospital program in Woburn, Mass. The inpatient programs admit more than 3,600 patients per year, while the partial hospital programs in Brookline and Woburn combined serve more than 1,000 patients each year. Most of Bournewood’s patients are referred from emergency rooms, crisis centers and other healthcare professionals.

Blending Old and New

The new unit being constructed in Brookline, which is expected to open this summer, will be a true blending of the old and the new, incorporating the latest advances in patient care with traditional architecture and a residential setting that helps patients feel at home. The new building mirrors the façade of the existing Victorian buildings but is designed in a “T” shape, with a central nursing station in the middle that provides an unobstructed view for staff of all three branching wings. Each wing houses a social area, patient lounges and staff offices, as well as access to a central dining room and secure courtyard. There are also more single and double bedrooms, which will increase staff efficiency and make it possible to treat severely ill patients who require individual supervision.

Adopting Current Healthcare Trends

The move toward private bedrooms is just one healthcare trend that Bournewood has adopted in recent years. Bournewood also has highly qualified psychiatrists on its Brookline campus 24 hours a day, seven days a week, who conduct daily psychiatric rounds. Medical rounds are also conducted seven days a week.

In addition, Bournewood relies on a sophisticated medication safety system to ensure the highest standards in medical care, as well as an efficient electronic patient information management system that coordinates admission information among the units, the pharmacy and the administrative offices.  Bournewood is also working to incorporate electronic medical records into its operations in the near future. In addition, the staff is continually kept up-to-date on the latest research in the field through onsite continuing medical education training and other educational offerings. “All of this contributes to very low turnover among Bournewood’s staff and high patient satisfaction,” says Khan.

Bournewood has earned gold seal accreditation by The Joint Commission, as well as certification from the Centers for Medicare and Medicaid Services. In addition, it is licensed by the Commonwealth’s Departments of Mental Health and Public Health.

Training the Next Generation

The hospital also serves as an important training facility for the next generation. Medical students, psychiatric residents, psychology doctoral students, MSW students, RN students, rehab students, EMT students and pharmacy students from a number of universities and colleges in the Boston area come to Bournewood as trainees.

“Having students on campus provides an important way for them to fully understand the challenges inherent in treating patients grappling with mental illness,” Khan says. “At the same time, the students’ presence also provides important stimulation for our staff and our patients, and everyone benefits.”

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Summer 2013

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